Technical Support Associate: Library and Computing
2 days ago
The University of Hertfordshire's Library and Computing Services department is seeking a highly skilled Technical Support Associate to join our team.
Main Objectives:
- To provide technical support to staff, students, and visitors across the University.
- To maintain AV and DM installations in University teaching and meeting rooms, video conference rooms, TV Studios, Weston Auditorium, and Digital Signage system.
- To troubleshoot and resolve technical issues with AV/IT systems, theatre equipment, networking infrastructure, and media equipment across the University Estate.
- To support the setup and operation of equipment for key University events, including Awards Ceremonies, Weston Auditorium events, Registration, and Clearing.
Key Qualifications:
- Proven experience in a front-line service within a customer service organization.
- Experience in providing technical support for AV, IT, and Events.
- Skills and experience in programming, operating, and maintaining professional lighting and sound equipment.
Salary and Benefits:
You will receive a competitive salary of £32,296pa - £37,999pa, plus annual increments based on performance. You will also enjoy generous annual leave, flexible location opportunities, discounted Sports Village memberships, and free Active Staff sessions.
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