Accommodation Service Trainer

3 days ago


London, Greater London, United Kingdom Claridge's Full time

Job Description: Luxury Hotel Trainer

Claridge's, a prestigious 5-star hotel in London, is seeking a skilled Luxury Hotel Trainer to join our team.

As a leading hotel in the heart of Mayfair, we pride ourselves on delivering exceptional service to our guests. Our Luxury Hotel Trainer will be responsible for ensuring that our staff have the necessary skills and knowledge to provide outstanding service and maintain our high standards.

Key Responsibilities:

  • Design and deliver training programs for staff members
  • Conduct performance evaluations and provide coaching and feedback
  • Collaborate with department heads to identify training needs and develop solutions

Requirements:

  • Degree in Hospitality or related field
  • Minimum 3 years' experience in hotel management or training
  • Proven track record of improving service quality and guest satisfaction

Salary: £60,000 - £75,000 per annum

Benefits:

  • Competitive salary and bonus structure
  • Pension scheme and life insurance
  • Opportunities for career development and progression


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