Transport Operations Coordinator

2 weeks ago

Stockport, Stockport, United Kingdom Allied Bakeries Full time
Job Overview

We are seeking a highly motivated and detail-oriented Administrator to join our Transport Team at Allied Bakeries. This full-time role offers a fantastic development opportunity, ideal for someone looking to build or advance their career in administration and transport operations.

The successful candidate will be responsible for ensuring the smooth operation of our transport department, including debriefing drivers, verifying Proof of Delivery documents, and providing administrative support to the management team.

Key Responsibilities:

  • Debrief all drivers upon their return to the depot, ensuring paperwork is completed and all questions are addressed.
  • Verify Proof of Delivery (POD) documents and ensure all necessary adjustments are accurately processed.
  • Utilise the telematics tracking system to support day-to-day operations.
  • Prepare and process collection notes and check them upon return to the site.
  • Maintain accurate records, including basket information in Excel.
  • Ensure driver tachograph cards are downloaded and processed.
  • Investigate root causes of losses through driver engagement.
  • Collaborate with the Customer Contact Department to resolve issues and complaints within a timely manner.
  • Use POD data to resolve customer claims.
  • Compile and analyse reports, including daily, weekly, or periodic loss and delivery reports.
  • Provide administrative support to the Logistics Management Team when needed.

What We Offer:

  • A competitive salary of £26,558 per annum.
  • 33 days annual leave (based on working 5 days per week).
  • Comprehensive training as part of induction.
  • Pension: Matching employer pension contributions of up to 10% (inclusive of Life Assurance).
  • Employee Assistance Programme: A 24/7, 365 helpline, with calls answered by experienced in-house counsellors, legal and financial specialists.
  • My Healthy Advantage smartphone app and online personalised well-being content.
  • Extra Slice - Our Company discount scheme saves employees money at more than 500 businesses/outlets.

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