Menswear Sales Specialist

3 weeks ago


Grays, Thurrock, United Kingdom Moss Full time
About Us

Moss is a menswear brand that has been around for over 170 years, offering high-quality clothing and exceptional customer service. Our vision is to be admired for our craft, experience, and sustainability.

We pride ourselves on being a brand that is not just for men on their big day, but for everyone, all the time. Our stores offer a wide range of clothing, from tailored suits to casual wear, and our team of experts are always happy to help you find the perfect outfit.

Key Responsibilities
  • Deliver an exceptional customer experience, following the Moss Essential Steps of Service.
  • Strive for high productivity, seizing each opportunity to maximise sales and services goals.
  • Have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store.
  • Aware of external opportunities that could improve store performance and provide the best customer experience.
  • Assist store management with stockroom and back area housekeeping.
About You
  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships with colleagues and customers.
Rewards & Benefits
  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym: Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development: Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift: Celebrating important personal milestones of colleagues.

At Moss, we're passionate about helping our customers look and feel their best. Our team of experts are dedicated to providing exceptional customer service and helping you find the perfect outfit for any occasion. If you're passionate about customer service, fashion, and helping others, we'd love to hear from you.



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