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Service Team Manager
2 months ago
We are seeking an experienced Service Team Manager to join our team at a prestigious main dealership in Epsom. As a key member of our service team, you will be responsible for ensuring the smooth operation of our service department, delivering exceptional customer service, and driving business growth.
Key Responsibilities:- Manage and coordinate the service team to ensure efficient and effective delivery of services to customers.
- Ensure accurate and timely processing of repair orders, invoicing, and customer data.
- Develop and implement processes to improve service quality, efficiency, and customer satisfaction.
- Collaborate with the sales team to ensure seamless handovers and maximize sales opportunities.
- Manage and maintain relationships with customers, suppliers, and other stakeholders.
- Proven experience in a similar role within the automotive industry.
- Strong knowledge of Kerridge automotive computer systems.
- Excellent communication, organizational, and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Full driving license and ability to travel.
What We Offer:
- Competitive salary and OTE.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Employee benefits and perks.
