Credit Management Specialist

4 weeks ago


Newmarket, Suffolk, United Kingdom Swift Recruit Full time
About the Role:

We are seeking a highly skilled and detail-oriented Credit Control Specialist to play a crucial role in managing our accounts receivable. As a key member of our team, you will be responsible for ensuring timely collection of outstanding payments, minimizing bad debt, and maintaining healthy customer relationships.

Key Responsibilities:

  • Review and analyze customer accounts to identify overdue payments and potential risks.
  • Develop and implement effective credit control strategies to minimize bad debt.
  • Negotiate payment plans with customers when necessary.
  • Maintain accurate records of customer payment history and communication.
  • Resolve customer inquiries and disputes related to billing and payments.
  • Identify and prevent potential bad debt situations.
  • Prepare and send overdue payment notices and collection letters.
  • Assist with the preparation of bad debt write-offs.
  • Contribute to the development and implementation of credit policies and procedures.

Requirements:

  • High school diploma or equivalent (Associate's degree in Finance or Accounting a plus).
  • Minimum [X] years of experience in credit control or a related role.
  • Strong understanding of credit and collection principles.
  • Excellent communication and interpersonal skills.
  • Ability to negotiate effectively and resolve disputes.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Proficiency in Microsoft Office Suite (Word, Excel).

Desired Skills:

  • Experience with accounting software (e.g., QuickBooks, Xero).
  • Knowledge of collection laws and regulations.
  • Experience with debt collection agencies.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work in a fast-paced and dynamic environment.
  • Gain valuable experience in credit management.
  • Be part of a supportive and collaborative team.
  • Continuous learning and development opportunities.


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