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Financial Support Specialist
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Support Specialist
3 months ago
At beBee Professionals, we are looking for a Support Specialist - Customer Experience to deliver exceptional customer service in Chatham, United Kingdom. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
Key Responsibilities:
- Handle incoming calls, emails, and chat queries from customers.
- Provide accurate information regarding products and services.
- Resolve customer issues efficiently and escalate when necessary.
- Process customer orders and manage account information.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.