Business Operations Manager Lead

1 month ago


London, Greater London, United Kingdom Amazon Full time

Job Summary: We are seeking a highly skilled Program Manager for Amazon Operations to join our team at Amazon Hub PARP. The successful candidate will manage the end-to-end installation and maintenance process for Pickup And Return Points, drive continuous improvement projects, and monitor performance of service providers.

Main Responsibilities:

  • Manage Installation and Maintenance: Oversee the installation and maintenance process for Pickup And Return Points, ensuring seamless customer experience.
  • Drive Continuous Improvement: Develop and execute projects to improve installation and maintenance processes, reduce costs, and enhance customer satisfaction.
  • Monitor Service Provider Performance: Analyze and escalate issues with service providers, including installation and maintenance partners, and internet service providers.
  • Improve Customer Experience: Identify opportunities to enhance customer experience and performance, including raising the bar for Operations KPIs.
  • Strategic Projects: Participate in strategic projects, including new product and feature launches, process improvements, and geographic expansion.
  • Partner with Global Teams: Collaborate with global Partner Operations Program Managers to innovate and develop best practices.
  • Reporting and Communication: Report on daily, weekly, monthly KPIs and projects to senior leadership.
  • Adaptable Environment: Foster an environment receptive to business change and promote adaptability.

Preferred Qualifications:

  • Program or Operations Management Experience: Proven experience in program or operations management, working with hardware and software products.
  • Performance Measurement and Optimization: Experience measuring and optimizing performance.
  • Technical Skills: Knowledge of SQL and advanced Microsoft Excel.

About Amazon: Amazon is a world-class delivery experience provider, and we are committed to creating a seamless and customer-centric experience through alternate delivery options - lockers and pickup points.



  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Senior Business Operations Manager to join our Product, Tech and Data team. As a key member of the leadership team, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO).The ideal candidate will have proven experience as a Business Manager or...

  • Business Manager

    4 weeks ago


    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...

  • Business Manager

    1 month ago


    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...


  • London, Greater London, United Kingdom Business Manager Full time

    Company OverviewCollinson is a dynamic organization that values diversity and inclusion, offering a collaborative work environment and opportunities for growth.


  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive...


  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Key ResponsibilitiesCollaborate with cross-functional teams to drive...

  • Business Manager

    1 month ago


    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive business...


  • London, Greater London, United Kingdom Business Manager Full time

    We are seeking a highly skilled Business Manager to join our Product, Tech & Data team.As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business unit.Main...


  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled professional to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO) in ensuring consistency of information between the two sides of the business unit.Action tracking and coordination with various stakeholders to drive business goals and objectives.Providing...


  • London, Greater London, United Kingdom Head of Central Operations Full time

    Head of Central OperationsWe are seeking an accomplished leader to head our central operations team. The successful candidate will have experience of working collaboratively across a dispersed organisation to lead various programmes of change across our office and workplace estate around the UK.The role is responsible for the day-to-day operation of our UKHQ...


  • London, Greater London, United Kingdom Shell Business Operations Full time

    About the RoleThis is a global role that requires a strong understanding of regulatory compliance and policy management. The Compliance Policy and Controls Manager will be responsible for leading the integrated Compliance Policy and Controls Program and team, ensuring compliance with global regulatory requirements, laws, expectations, and business growth...


  • London, Greater London, United Kingdom Atlantic Labs Manager GmbH Full time

    An experienced Financial Director is required to oversee treasury operations, e-money management, liquidity, and optimize financial resources. The role will ensure financial stability and growth while adhering to regulatory requirements.This position involves managing e-money, treasury operations, safeguarding accounts, reconciliation, cash management, and...


  • London, Greater London, United Kingdom Lead Generation Group Full time

    **Job Title:** Senior Leadership Role: Operations Manager**Job Summary:** We are seeking an experienced individual to fill the role of Senior Leadership Role: Operations Manager. This position requires exceptional leadership skills, a deep understanding of customer service and sales, and the ability to effectively manage teams while overseeing operations...


  • London, Greater London, United Kingdom Lead Discovery GmbH Full time

    Sales and Business Development Lead - Lead Discovery GmbHWe are seeking a highly motivated and results-driven professional to fill the role of Sales and Business Development Lead at Lead Discovery GmbH. As a key member of our sales team, you will be responsible for driving business growth and expanding our customer base.Key Responsibilities:Develop and...


  • London, Greater London, United Kingdom Lead Generation Group Full time

    Job Overview:We are seeking a seasoned professional to fill the role of Operations Manager. This position requires exceptional leadership skills, a deep understanding of customer service and sales, and the ability to effectively manage teams while overseeing operations within the UK.Key Responsibilities:Team Leadership: Lead and manage a team of customer...


  • London, Greater London, United Kingdom International Arts Manager Full time

    Seeking a skilled Creative Operations Manager to oversee the administrative, logistical, and welfare aspects of artists, production, and season staff within a dynamic arts organization.Responsibilities:Coordinate the management of artists, production, and season staff to ensure a smooth operation.Line manage and support seasonal stage management...


  • London, Greater London, United Kingdom Lead Discovery GmbH Full time

    We are seeking a highly motivated and results-driven individual to join our Lead Discovery team as a Business Development Manager.This role involves developing new client relationships and opening doors for new business development. You will also be working alongside our existing customers to maintain high standards within the business and achieve...


  • London, Greater London, United Kingdom Universal Business Team Full time

    Job OverviewAt Universal Business Team, we seek a highly skilled Academic and Operations Officer to drive business growth and excellence. As a key member of our team, you will be responsible for leading strategic initiatives, managing finances, and overseeing operations.About the RoleThe ideal candidate will have a proven track record in financial...