Procurement and Customer Service Expert

1 week ago


Uxbridge, United Kingdom BYD Europe Full time
Key Responsibilities

Our ideal candidate will provide central support to satisfy all procurement-related queries, summarise monthly sales figures, and make purchasing planning of parts. Additionally, they will ensure that all customer complaints are dealt with quickly and effectively. This includes sourcing suitable alternatives from local suppliers if needed and working closely with the finance team to manage accounts and payments.

Requirements
  • 2-3 years of experience working within a parts department or as a procurement specialist or in a similar position (administration, purchasing, order processing, procurement)
  • Experience of dealing with customers and handling complaints
  • Good telephone answering/interpersonal skills
  • Excellent knowledge of Microsoft Office; understanding of SAP and WMS (warehouse management system) is a plus
  • Chinese speaking is beneficial
What We Offer
  • Performance and experience-based competitive remuneration
  • Scottish Widow workplace pension
  • 25 days paid holidays + public holidays
  • On-site free parking
  • Department & company-wide teambuilding events

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