Healthcare Operations Coordinator

10 hours ago


Redcar, Redcar and Cleveland, United Kingdom ELM Alliance LTD Full time

We are seeking an experienced and skilled Centre Lead to join our team at ELM Alliance LTD.

As a Centre Lead, you will play a crucial role in the day-to-day management of our Clinical Hubs during the GP Extended and Out of Hours Services. You will work closely with our clinical teams to ensure the delivery of high-quality services and support the Service Coordinator in coordinating activities across our four clinical hubs.

Key responsibilities include:

  • Supporting the Service Coordinator in managing daily operations and coordinating clinical and non-clinical staff
  • Contribute to training and induction of new staff members within the hubs
  • Day-to-day problem-solving, including IT, equipment, and premises issues
  • Liaising with other Centre Leads and Service Coordinators to ensure smooth service delivery across the hubs
  • Actively contributing to the implementation of escalation/emergency plans at service level
  • Providing emergency cover for Receptionist shifts and maintaining accurate records of staff hours worked

The ideal candidate will have previous experience working in healthcare settings, specifically in Systm One, and possess excellent communication and interpersonal skills. They should be able to multitask, listen actively, and empathize with others. Leadership skills, including people management, are also essential.

This is a unique opportunity to work in a dynamic and exciting environment, contributing to the delivery of high-quality healthcare services. If you are motivated, enthusiastic, and driven, we encourage you to apply for this challenging and rewarding role.



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