Workshop Coordinator
4 weeks ago
Job Role: Workshop Administrator
As a key member of our team, you will be responsible for liaising with customers to book in their machinery for a service or repair. You will also be ordering spare parts, arranging appointments for the workshop, and preparing quotes and invoices.
Key Responsibilities:
- Telephone contact with customers regarding the repair and servicing of their machines and equipment
- Booking in repair and service jobs, liaising with the workshop and coordinating availability with customers
- Scheduling deliveries, collections, and service calls
- Creating estimates and liaising with the parts department
- Ordering spare parts and updating stock levels
- Raising invoices and taking customer payments
- Processing warranty claims and dealing with manufacturers
- Keeping up to date with technical data, bulletins, and new products
Working with Us:
You will be working closely with our mechanics, technicians, and manufacturers to ensure that our customers receive the best possible service. If you are a team player with excellent communication skills, we would love to hear from you.
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