Project Manager
4 weeks ago
We are seeking a highly skilled Project Manager to join our dynamic team at SGS. As a Project Manager in Life Sciences, you will be responsible for leading innovative projects and collaborating with diverse teams to deliver exceptional results.
Key Responsibilities:
- Manage client relationships and provide exceptional customer service, ensuring timely and high-quality responses to client queries.
- Oversee a variety of projects, ensuring timely completion and effective issue resolution.
- Lead client calls and provide technical support for ongoing and new projects.
- Support the sourcing of assays and ensure they meet client requirements.
- Collaborate with the Client Support and Test Item Management team to ensure proper handling of upcoming work.
- Provide backup support for logistics and shipments to subcontractors.
- Work with the Health and Safety team to manage GMO Risk Assessments effectively.
- Aid clients during pre-testing and ongoing testing phases, ensuring their requirements are precisely met.
- Assist in creating KPIs for monthly targets (Revenue/OTD/Samples Received) to be presented to management.
Qualifications:
- Proven experience in the life science industry, preferably in a Project Management role or laboratory work with transferable skills.
- Exceptional organisational skills with the capacity to handle multiple projects simultaneously.
- Familiarity with regulatory standards (FDA/EP/Compendia methods, etc.) is preferred.
- Proficiency in IT, including Microsoft Office Suite and CRM systems, particularly Excel and Word.
- Outstanding communication and interpersonal abilities.
- A keen eye for detail and a strong understanding of customer needs.
SGS is an Equal Opportunity Employer, and as such, we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
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