Trade Counter Manager
2 weeks ago
HSS Hire Ireland is a leading equipment hire company, and we're seeking an exceptional Trade Counter Manager to join our team. As a key member of our staff, you will play a vital role in delivering outstanding customer service and driving sales growth.
About the Role
The Trade Counter Manager will be responsible for overseeing the HSS concession within a partnering builder's merchant. This involves delivering expert assistance to customers, identifying opportunities to upsell and cross-sell products, and building strong relationships with clients. To succeed in this role, you will need experience of construction products and equipment or a background in a managerial or supervisory role within a similar company.
Key Responsibilities
- Independently oversee the HSS concession, providing expert advice to customers on their hire needs
- Proactively identify opportunities to upsell and cross-sell products, meeting and exceeding sales targets
- Build and nurture strong customer relationships to ensure repeat business and long-term loyalty
Requirements
- 2+ years' experience in a similar role, preferably in the construction industry
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
- Strong product knowledge and a commitment to continuous development and training
- Ability to work independently, prioritizing tasks and managing time effectively
Benefits
- Competitive salary: €40,000 - €55,000 per annum, depending on experience
- 28 days' annual leave, plus additional holiday buy scheme and exclusive discounts on equipment rentals and retail purchases
- Ongoing training and development opportunities, including apprenticeships and leadership programs
Join Our Team
We're proud to be a Disability Confident Committed Employer and welcome applications from all backgrounds. If you're passionate about delivering exceptional customer service and have a track record of success in a similar role, we encourage you to apply.
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