Data Management Analyst
2 days ago
Cantium Business Solutions is a leading provider of back-office services, partnering with local government, education and private sectors to deliver tailored solutions.
We are seeking a highly skilled Data Management Analyst to join our dynamic ICT Application Development and Support team.
This role will provide vital administrative support for Cantium's Systems Management applications, ensuring smooth and efficient system operations.
Salary: £25,000 - £30,000 per annum
Kings Hill/Hybrid location offers an excellent work-life balance.
About the RoleThis Data Management Analyst position requires a dedicated and detail-oriented individual to maintain data integrity, generate reports, produce system documentation, and assist with application changes and updates.
You will be responsible for providing daily BAU support to our customer base, handling incidents and requests in line with customer SLA's.
In addition, you will participate in small to medium-scale projects, analysing and producing data reports, documenting system enhancements, and maintaining system knowledgebases.
Key Responsibilities:
- Provide daily IT service support to customers, resolving incidents and requests efficiently.
- Analyse and produce data reports, including performance management reports and ad hoc requests.
- Maintain data quality, ensuring accuracy and timeliness of operational information.
- Ensure compliance with GDPR regulations, address data breaches, and manage access controls and license thresholds for the system.
To succeed in this role, you will require:
- Experience in an IT Service Desk environment
- Proficiency in monitoring and amending information systems, databases, and spreadsheets
- Strong oral and written communication skills, able to adapt to different audiences
- Excellent time management skills and the ability to prioritise tasks
- Knowledge of supported Information Management Systems
- Advanced proficiency in Microsoft Word and Excel
We provide a range of benefits, including:
- Minimum of 33 days holiday (inc. bank holidays)
- Generous contributory pension scheme
- People-focused culture with great communication and development opportunities
- A wide range of workplace wellbeing services
- Electric Car Scheme
- Employee shopping discount scheme
Cantium Business Solutions is committed to providing a flexible approach to working, enabling you to achieve a great work-life balance.
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