Clinical Support Manager

7 days ago


Birmingham, Birmingham, United Kingdom Prometheus Safe and Secure Full time

About the Role

Prometheus Safe and Secure is seeking a highly skilled Clinical Support Manager to lead our mental health operations team. As a key member of our leadership team, you will be responsible for ensuring the highest standards of care are delivered to our patients.

Key Responsibilities

• Take full responsibility and accountability for the smooth functioning of our HUB operations

• Supervise the completion of service contracts to ensure compliance with terms and conditions

• Provide customer service through assessing quality of calls and providing constructive feedback to team members

• Ensure management of HUB policies, procedures, and protocols

Leadership and Development

• Provide support and guidance to the team by dealing with complex or challenging calls and services

• Coordinate with other team leaders and stakeholders to ensure alignment of goals and strategies

• Proactively seek out areas for improvement in the HUB processes and systems

About Us

Prometheus Safe and Secure is a leading provider of secure transportation solutions specialising in the mental health sector. Our team ensures that patients are transported safely and with dignity, maintaining the highest standards of care.



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