Clinical Support Manager
7 days ago
About the Role
Prometheus Safe and Secure is seeking a highly skilled Clinical Support Manager to lead our mental health operations team. As a key member of our leadership team, you will be responsible for ensuring the highest standards of care are delivered to our patients.
Key Responsibilities
• Take full responsibility and accountability for the smooth functioning of our HUB operations
• Supervise the completion of service contracts to ensure compliance with terms and conditions
• Provide customer service through assessing quality of calls and providing constructive feedback to team members
• Ensure management of HUB policies, procedures, and protocols
Leadership and Development
• Provide support and guidance to the team by dealing with complex or challenging calls and services
• Coordinate with other team leaders and stakeholders to ensure alignment of goals and strategies
• Proactively seek out areas for improvement in the HUB processes and systems
About Us
Prometheus Safe and Secure is a leading provider of secure transportation solutions specialising in the mental health sector. Our team ensures that patients are transported safely and with dignity, maintaining the highest standards of care.
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