Automotive Aftersales Manager
4 weeks ago
We are seeking an experienced Aftersales Manager to lead our aftersales operations at our thriving Main Car Dealership in the Norwich area.
Key Responsibilities:- Manage and optimize aftersales processes to ensure exceptional customer satisfaction and loyalty.
- Develop and implement strategies to increase sales and profitability in the aftersales department.
- Lead a team of aftersales professionals to deliver outstanding service and support to customers.
- Collaborate with other departments to ensure seamless customer experience throughout the sales and aftersales journey.
- Proven experience in aftersales management, preferably in the automotive industry.
- Strong leadership and team management skills.
- Excellent communication and customer service skills.
- Ability to analyze data and make informed business decisions.
What We Offer:
- A competitive salary and bonus structure.
- A company car and other benefits.
- The opportunity to work with a well-established and respected dealership in the Norwich area.
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