Senior Technical Services Manager

1 month ago


London, Greater London, United Kingdom Space Executive Full time

Are you a seasoned payments expert with a passion for delivering exceptional technical service to large corporate clients? We're seeking a talented Technical Service Lead/Head of to spearhead our corporate account support, focusing on clients in the Hospitality space.

This is a senior position, sitting within the operations team. Your primary focus will be ensuring smooth, seamless technical support for our corporate customers, managing Level 2 queries, and coordinating with Level 3 to deliver fast and effective resolutions. You'll be responsible for creating and implementing scalable processes to support our corporate clients, enabling teams to meet their technical requirements.

Key Responsibilities

  • Lead the corporate account support function, building a robust support structure for Hospitality, F&B, and Retail clients.
  • Manage and resolve Level 2 technical queries, ensuring smooth escalation to Level 3 when needed.
  • Develop and optimize processes for corporate customer support, ensuring quick turnaround and proactive problem-solving.
  • Collaborate cross-functionally with teams to ensure that all customer requirements are met with precision.
  • Provide insight and strategy on how to enhance service delivery for corporate accounts.

Key Requirements

  • Extensive experience in payments technology with a strong technical understanding of customer needs in a corporate environment.
  • Proven track record of building support systems for corporate customers, particularly in the Hospitality, F&B, or Retail sectors.
  • Experience with businesses that deliver technical services or hardware solutions at a corporate level in these industries.
  • Strong leadership and process optimization skills, with the ability to mentor and develop a high-performing support team.
  • Ability to work in a fast-paced, tech-driven environment with a focus on excellence in service delivery.

This is a unique opportunity to shape the corporate support function for a leading payments company in a period of high growth. If you have the technical expertise and leadership experience to drive change and deliver exceptional customer support, we want to hear from you.



  • London, Greater London, United Kingdom PRS Recruitment Services Full time

    Technical Services DirectorLocation: Multi-Tenant BuildingSalary: £80-85k + Annual Bonus + Healthcare + Pension SchemePRS Recruitment Services is seeking an experienced Technical Services Director to manage the technical services operations of a multi-tenant commercial building undergoing extensive refurbishment until late 2025.The Technical Services...


  • London, Greater London, United Kingdom Gratte Brothers Technical Services Ltd Full time

    Senior Technical Operations Managers at Gratte Brothers Technical Services Ltd are responsible for leading mechanical project teams in the West of London area.This critical role demands effective management of project timelines, budgets, and client satisfaction. Primary duties include:Organizing and facilitating team meetings to boost productivity and...


  • London, Greater London, United Kingdom Hays Senior Finance Full time

    Senior Technical Accounting ManagerYour new companyI am currently working with a highly acquisitive insurance broking group looking to hire a senior technical accounting manager to join the London office. This role is a key part of the controllership division of the business and will be responsible for addressing complex accounting issues.Your new...


  • London, Greater London, United Kingdom Hays Senior Finance Full time

    Senior Technical Accounting ManagerWe are working with a PE-backed, highly acquisitive insurance broking group looking to hire a senior technical accounting manager to join the London office. This role is a key part of the controllership division of the business and will be responsible for addressing complex accounting issues.Your new roleAccounting Policy...


  • London, Greater London, United Kingdom PRS Recruitment Services Full time

    Job Summary:We are seeking an experienced Technical Services Manager to oversee the delivery of M&E maintenance across our estate. The successful candidate will be responsible for implementing and maintaining effective management systems and procedures to ensure the continuity of service and protection of landlord assets.Key Responsibilities:Contract...


  • London, Greater London, United Kingdom CBRE Full time

    Job Title:Senior Technical Services ManagerCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are seeking a Senior Technical Services Manager to join the team located in London.Key Responsibilities:Ensure site technical services are delivered in compliance with legislative, client...


  • London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Are you a mechanically-minded professional seeking to upskill and progress your career in a vital industry? A leading specialist company, Rise Technical Recruitment, is currently recruiting for the role of Senior Technical Specialist - Waste Management.This challenging position offers opportunities to enhance your technical skills and advance your career,...


  • London, Greater London, United Kingdom State Street Corporation Full time

    State Street Corporation is seeking an experienced Senior Technical Service Manager to join its IT Operations team. This role is critical in ensuring the delivery of high-quality technical services to our clients. The successful candidate will be responsible for managing a team of technical service managers, providing business/functional support for...


  • London, Greater London, United Kingdom Hays Senior Finance Full time

    Job DetailsYour New RoleAs a Group Technical Accountant, you will report directly to the Senior Finance Manager and support the team in combating and navigating a range of technical accounting group essentials.Monitor existing and new accounting policies to remain compliant with IFRS and regulations.Cross departmental collaboration through tax, treasury,...

  • Senior Manager

    3 weeks ago


    London, Greater London, United Kingdom Forvis Mazars UK Full time

    About the RoleWe are seeking a seasoned Senior Manager to join our Accounting Technical Services (ATS) team. You will work closely with our audit teams to provide technical accounting and corporate reporting support under IFRS and UK GAAP (including FRS 101 and FRS 102).Key ResponsibilitiesAddressing technical queries across a range of accounting matters and...


  • London, Greater London, United Kingdom Integra Technical Services Ltd Full time

    We are seeking a Senior Mechanical Risk Engineer to join our team at Integra Technical Services Ltd. The role will involve managing accounts for multi-national organisations primarily in the construction sector.The Role:Our Senior Mechanical Risk Engineer will be responsible for investigating, analysing, and project managing the risk engineering program for...


  • London, Greater London, United Kingdom Regional Recruitment Services Full time

    Job Title: HVAC Technical Services ManagerRegional Recruitment Services is seeking a highly skilled HVAC Technical Services Manager to join our team. As a key member of our technical team, you will be responsible for overseeing the successful design, installation, and management of cooling systems ranging from 5kW to 1000kW chillers or portable units for...


  • London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    We are seeking a seasoned Senior Technical Advisor to join our team at Rise Technical Recruitment Limited. As a key member of our organization, you will play a vital role in the hiring process, utilizing your expertise to identify and attract top talent.This exciting opportunity involves working with clients to understand their requirements, providing...


  • London, Greater London, United Kingdom Integra Technical Services Ltd Full time

    We are seeking a Senior Risk Engineer to join our team at Integra Technical Services Ltd in London. This role involves managing accounts for multi-national organisations in the construction sector.The Role:Investigate, analyse, and project manage risk engineering programs for construction project insurance risks.Key Responsibilities:Review technical...


  • London, Greater London, United Kingdom https:www.energyjobline.comsitemap Full time

    Job Title: Senior Technical Services EngineerJob Summary:We are seeking a highly skilled Senior Technical Services Engineer to join our team. As a Senior Technical Services Engineer, you will be responsible for delivering first-class 3rd line technical support and resolving P1 & P2 scenarios effectively.Key Responsibilities:Investigate and resolve complex...


  • London, Greater London, United Kingdom Premier Technical Recruitment Careers Full time

    Job Summary:We are seeking a highly skilled and experienced Field Service Engineer to join our team at Premier Technical Recruitment Careers. As a Field Service Engineer, you will be responsible for providing technical customer service and satisfaction in the Installation, Service, Repair and Technical Support of automated laboratory equipment associated...


  • London, Greater London, United Kingdom Clear Engineering Recruitment Full time

    Job OverviewWe are seeking a highly skilled Senior Technical Services Lead to join our team at Clear Engineering Recruitment.This role is based in Canary Wharf, London and offers a salary of 75,000 + package.About the RoleThe Senior Technical Services Lead will be responsible for managing the production of ME coordinated drawings in conjunction with the CSA...


  • London, Greater London, United Kingdom Walker Dendle Technical Recruitment Full time

    Senior Technical Director sought for our prestigious London studio.As a Chartered member of IStructE and/or ICE, you will oversee structural engineering teams on complex projects, ensuring timely delivery and excellence in design.You will be responsible for managing large budgets, collaborating with senior stakeholders, and driving business development...


  • London, Greater London, United Kingdom Tampa Gardens Senior Living Full time

    Welcome to Tampa Gardens Senior Living Senior Manager Job DescriptionThe estimated salary for this role is $85,000 - $115,000 per year. As a leading provider of senior living services in the Tampa area, we are seeking a highly skilled and experienced Technical Audit Quality Lead to join our team. The ideal candidate will possess a strong background in audit...


  • London, Greater London, United Kingdom Amazon Full time

    Senior Technical Program Manager, Region ServicesAmazon Web Services (AWS) is seeking a Senior Technical Program Manager to join the Region Services organization and serve as a technical expert, taking the lead in solving complex operational problems in mission-critical clouds.This role requires a strong technical background, excellent communication skills,...