Senior Technical Service Manager

3 days ago


London, Greater London, United Kingdom State Street Corporation Full time

State Street Corporation is seeking an experienced Senior Technical Service Manager to join its IT Operations team. This role is critical in ensuring the delivery of high-quality technical services to our clients. The successful candidate will be responsible for managing a team of technical service managers, providing business/functional support for investment management or trading systems, and working with Global and Regional Heads of Delivery peers across Operations, Support, and projects as well as Relationship management.

The ideal candidate will have experience within a Support Team with a business-critical remit, ideally in Front Office. They will possess excellent verbal and written communication skills, be able to perform under pressure, and prioritize tasks and staff appropriately. A university degree in Business, Financial, Economics, Computer Science, or Engineering discipline is required. Exposure to and knowledge of the investment industry, preferably from a buy-side perspective, is also essential.

Responsibilities include:

  • Managing a team of technical service managers
  • Providing business/functional support for investment management or trading systems
  • Working with Global and Regional Heads of Delivery peers
  • Ensuring incidents and support requests are handled quickly and knowledgeably

A salary of $150,000 - $200,000 per annum, depending on experience, is offered for this exciting opportunity. If you are a motivated and results-driven professional looking to take your career to the next level, please apply.



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