Fashion Retail Sales Associate

4 weeks ago


Norwich, Norfolk, United Kingdom Jo Malone London Full time

Are you looking for a fun, festive, seasonal role in one of our amazing brands? As a Christmas Team Member with Jo Malone London, you will join our vibrant store teams for our peak trading period.

During your time with us, you will have the opportunity to engage with our customers, maximise sales and be a part of our highly performing teams. Key responsibilities include delivering exceptional customer experiences, contributing to daily and weekly store targets, and supporting colleagues in creating a memorable customer experience.

Some of the key tasks involved in this role include educating customers on product features and benefits, adhering to all store and company retail housekeeping, health & safety and security standards, making our stores peak ready by supporting the management team with visual merchandising changes and stock management, and following brand and store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment processes.

As a Christmas Team Member, you will be required to work across peak in the six weeks leading up to Christmas, with flexibility to work a variety of rotas and contracts to meet different schedules. We offer a range of incentives, including commission structures, referral bonuses, and staff discounts of up to 50% off products.

To be successful in this role, you will need to be passionate and enthusiastic about our brands, with great communication skills and the ability to positively engage with our customers. Previous retail, sales, or customer service experience is desirable.

We are an equal opportunities employer and welcome applications from suitably qualified and eligible candidates, regardless of their background or characteristics. Estimated salary for this role is between £8.91 and £9.50 per hour, based on location and experience. Please note that this is an estimated range and may vary depending on individual circumstances.

As a Christmas Team Member with Jo Malone London, you will have the opportunity to work with our talented teams, develop your skills and experience, and contribute to our mission of delivering exceptional customer experiences. If you are passionate about retail, sales, and customer service, and are looking for a fun and festive seasonal role, we would love to hear from you.



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