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Claims Handler
1 month ago
We are seeking a skilled Claims Handler to join our Commercial Claims team at AXA. As a key member of the team, you will be responsible for managing a portfolio of claims, conducting thorough investigations, and negotiating cost-effective resolutions.
Key Responsibilities- Proactively manage a portfolio of claims up to £100K, working closely with brokers and clients to resolve issues efficiently.
- Conduct comprehensive investigations into policy and legal liability, using advanced negotiation skills and tactics to achieve successful outcomes.
- Provide exceptional customer service, ensuring a logical and measured approach to all tasks and interactions.
- Develop and maintain strong relationships with clients, brokers, and internal stakeholders, fostering a collaborative and supportive environment.
- Stay up-to-date with industry developments, best practices, and regulatory requirements, applying this knowledge to improve claims handling processes and outcomes.
- Proven experience in claims handling, with a strong understanding of insurance policies, legal liability, and negotiation techniques.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, brokers, and internal stakeholders.
- Ability to work independently, prioritizing tasks and managing multiple claims simultaneously.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Proficiency in using relevant software and systems, with a willingness to learn and adapt to new technologies.
- A competitive annual salary of up to £27,000, with opportunities for performance-based bonuses and career progression.
- A contributory pension scheme, life assurance, and 25 days annual leave, plus Bank Holidays.
- Opportunities to develop your skills and knowledge, with access to training and development programs.
- A collaborative and supportive work environment, with a focus on work-life balance and employee well-being.
