Tenancy Sustainability Expert
3 weeks ago
Expertise Sought
We are seeking a highly skilled and experienced Tenancy Sustainability Officer to join our national award-winning support team in Bolton. As a key member of our team, you will play a vital role in providing housing management related support to individuals with multiple and complex needs.
The successful candidate will be responsible for assessing individuals for the scheme against set criteria, ensuring the standard of their home through safety tasks and home inspections, and assisting service users to develop the skills needed to manage a home via budgeting and financial inclusion work.
This is a full-time position of 37.5 hours per week, working on a rota to contribute to the staffing of a 24-hours-a-day service. The salary for this role is £24,180, dependent on experience and skill set evidenced at interview.
About You
We are looking for an individual with:
- A deep understanding of issues affecting vulnerable individuals and those facing multiple disadvantages.
- Experience of overcoming barriers to housing faced by excluded groups.
- An organized and multitasking approach to work.
- A proven track record of following policy and processes.
- Practical skills to support service users in activities of daily living required for independence.
- Skills in recording and reporting tenancy notes via online systems.
- Experience of managing rent accounts and following arrears processes.
- Knowledge of health and safety regulations and maintaining standards of premises.
- Experience of working within safeguarding policies and procedures.
- Ability to demonstrate our values and behaviours, working within our Christian ethos.
Our Offer to You
We are a friendly and people-focused organization, prioritizing staff wellbeing while helping them strive for excellence. This role comes with a range of benefits, including:
- 25 days annual leave increasing to 30 days with service, plus Bank Holidays.
- Two extra days leave for no unplanned absences each calendar year.
- Westfield Health Plan.
- Westfield Rewards/Discounts.
- Pension Plan.
- Death in Service benefit.
- Multidimensional wellbeing programmes and family-friendly policies.
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