Resident Support and Housing Officer

2 weeks ago


Bolton, Bolton, United Kingdom Morgan Hunt Full time
About the Role

We are seeking an experienced Tenancy Sustainment Officer to join our team. The successful candidate will be responsible for ensuring the smooth operation of tenancy management and resident support.

Key Responsibilities:

  • Providing a customer-focused service, contributing to the delivery of housing services to residents.
  • Ensuring fair access to applications, relevant background checks, and allocation of vacant properties.
  • Maintaining Health and Safety standards and working as a team member to deliver excellent services to residents.
  • Assuring compliance with Management Agreements and Leases and reporting on housing management performance.

Requirements:

  • A track record in effective tenancy management, particularly voids and arrears management.
  • A sound understanding of Housing Benefit regulations and welfare reform.
  • Excellent communication and interpersonal skills.

Salary

The salary for this role is £14.00 - £15.00 per hour.



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