Store Supervisor
4 weeks ago
Job Title: Store Supervisor - Luxury Retail Leader
About the Role:
We are seeking a highly motivated and experienced Store Supervisor to join our team at END. As a Store Supervisor, you will be responsible for driving sales, delivering exceptional customer service, and leading a team of sales associates to achieve sales targets.
Key Responsibilities:
- Drive sales and achieve sales targets through exceptional customer service and building a personal client list.
- Supervise and service drive the sales team, working with them to achieve sales targets.
- Lead the team in excellence of service through outwardly displaying exemplary service techniques.
- Deputise for the Manager and Assistant Managers in their absence in all aspects of their role.
- Familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures.
- Support the Management team in training to ensure all staff are equipped with knowledge relevant to the industry and the specific product END. represents.
- Aware of security issues at all times.
- Identify opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly.
- Maintain the store image in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards, utilising floorplans, replenishing stock and following VM guidelines.
- Maintain workplace safety and provide a healthy environment for staff and customers.
What We Offer:
- Competitive salary
- 29 days holiday (including bank holidays and birthday)
- Company pension scheme
- Generous staff discount from day one
- Access to Employee Assistance Programme
- Opportunities for professional development and career progression
- Eye-test vouchers
- Cycle-to-work scheme
About Us:
END. is a technology-led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. We pride ourselves on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers, we deliver to over 80 countries around the world and our online business is complimented by our industry-leading retail stores in Newcastle, Glasgow, Manchester, and Milan.
Our Core Values:
We always put our customers first, are passionate and dedicated, and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.
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