Insurance Claims Operations Director

6 days ago


London, Greater London, United Kingdom Marshmallow Full time
Job Title

Insurance Claims Operations Director

About the Role

We are seeking a skilled Insurance Claims Operations Director to oversee the day-to-day operations of our growing team. As a key member of our Claims Operations department, you will be responsible for establishing and contributing to the wider claims operations strategy and processes.

Key Responsibilities
  • Oversee and lead objectives and strategy for Customer Claims functions (First Notification and Accidental Damage)
  • Foster a culture of innovation and change with direct reports; bring insights and encourage ideas to drive better customer and commercial outcomes
  • Partner and collaborate with stakeholders across the business to align teams with company strategy and mission
  • Contribute to regulatory requirements through ensuring proper compliance
  • Ambassador for high performance by promoting autonomous yet supportive leadership
Requirements
  • Proven ability to work strategically, with detail-oriented skills
  • Innovative and bold approach to maximize impact through tech-driven solutions
  • Problem-solving skills, with experience in creating innovative solutions to complex problems
  • Empower direct and indirect reports to work autonomously, promoting progression and inclusive change

Estimated Salary: £60,000 - £80,000 per annum



  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Job TitleWe are seeking a highly skilled Insurance Claims Examiner to join our team at Coast Claims Insurance. As an Insurance Claims Examiner, you will be responsible for conducting comprehensive investigations, analyzing insurance policies, and negotiating claim settlements.This is a challenging and rewarding role that requires strong analytical,...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    About Nashrock Insurance RecruitmentWe are a leading underwriting and claims management company specializing in professional indemnity insurance. Our dynamic team is seeking an experienced and proactive Claims Handler to manage a diverse portfolio of professional indemnity claims.Main Responsibilities:Prepare detailed claim reports for complex...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Job Title: Insurance Claims SpecialistNashrock Insurance Recruitment is seeking an experienced and proactive Insurance Claims Specialist to join our leading underwriting and claims management team specializing in professional indemnity insurance. This exciting opportunity offers a challenging environment, managing a diverse portfolio of professional...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Job Title: Insurance Claims Operations SpecialistAbout Us:Nashrock Insurance Recruitment is a leading underwriting organisation with a long-standing history and an outstanding reputation in the London Market.Role Overview:This role provides comprehensive support to the Claims team in overseeing and managing relationships with Third Parties and appointed...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Nashrock Insurance RecruitmentEstimated Salary: $60,000 - $80,000 per annum.About the RoleThis exciting opportunity has arisen for an experienced Claims Handler to join our underwriting and claims management team. The ideal candidate will have a proven track record in managing complex professional indemnity claims and be able to contribute to a...

  • Claims Handler

    4 days ago


    London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Nashrock Insurance Recruitment Estimated Salary: $85,000 per yearAbout The PositionWe are seeking a skilled and experienced claims handler to manage a diverse portfolio of professional indemnity claims and contribute to a high-performing team.Main Duties:Develop and maintain accurate claim records.Establish and update reserve estimates as cases...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Job Title: Marine Industry Claims InvestigatorWe are seeking a driven and experienced professional with a passion for the marine industry to tackle complex claims and losses.This role involves conducting thorough investigations, assessments, and negotiations to reach fair settlements. You will be responsible for evaluating insurance claims, analyzing...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Senior Insurance Investigator Job OpportunityWe offer a comprehensive benefits package, including medical, dental, and vision care, as well as an RRSP match. Our estimated salary range for this position is $60,000 to $90,000 per year.This role requires excellent analytical, communication, and negotiation skills. As an independent insurance investigator, you...


  • London, Greater London, United Kingdom Consilium Insurance Brokers Full time

    Job OverviewWe are seeking a highly experienced Senior Claims Director to join our team at Consilium Insurance Brokers. This is an excellent opportunity for a skilled claims professional to take on a leadership role and contribute to the growth and success of our organization.


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Job Summary:">We are seeking an experienced Insurance Claims Adjuster to join our team at Nashrock Insurance Recruitment. As a key member of our claims management department, you will be responsible for handling inwards claims, providing support to Claims Managers and Head of Claims, and maintaining accurate records.">About the Role:">">Manage claim files,...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    Lawes Insurance Recruitment">Job Title: Insurance Claims Specialist">We are seeking an experienced Insurance Claims Specialist to join our team at Lawes Insurance Recruitment. The successful candidate will be responsible for managing commercial insurance claims with quality customer care, ensuring proactive issue resolution and supporting company...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    We are seeking an Insurance Claims Analyst to join our underwriting and claims management team at Nashrock Insurance Recruitment. As a key member of our team, you will play a vital role in analyzing and resolving complex claims.Main Responsibilities:Analyze complex claims data, identifying trends and areas for improvement.Develop and implement effective...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Career OpportunityJoin Coast Claims Insurance as a Claims Resolution Specialist and take on a challenging yet rewarding role. As a Claims Resolution Specialist, you will lead comprehensive claim investigations, assess damage, and ensure fair compensation for policyholders.This position demands exceptional analytical, communication, and problem-solving...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    Job Title: Insurance Claims ProfessionalWe are seeking a highly skilled Insurance Claims Professional to join our team at Lawes Insurance Recruitment.Salary: £45,000 - £55,000 per annumAbout the RoleThe successful candidate will be responsible for managing commercial broker claims including commercial property, high net worth, liability, motor fleet, and...


  • London, Greater London, United Kingdom Exchange Street Claims ltd Full time

    About Us: Exchange Street Claims ltd is a specialist insurance claims management firm with a reputation for excellence. We deliver tailored solutions to meet the needs of our clients, providing expert support throughout the claims process.What to Expect: As a Loss Adjustment Specialist with us, you can expect a fast-paced and challenging environment where...


  • London, Greater London, United Kingdom Fairways Hotel Full time

    About the RoleThe Director of Insurance Operations will lead our non-European insurance business, overseeing claims and risk management strategies. This senior leadership position requires extensive experience in complex loss claims environments.Responsibilities include direct handling of run-off business and active lines through third-party administrators....


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    Job Overview:LAWES INSURANCE RECRUITMENT is seeking a skilled Property Loss Adjuster to handle a variety of claims with different complexities and values. This is an excellent opportunity for someone who wants to grow their career in the insurance industry. The successful candidate will have a broad understanding of property loss adjustment principles and...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Nashrock Insurance Recruitment is pleased to offer a challenging and rewarding opportunity for a Claims Adjuster to join our team. As a leading insurance recruitment agency, we strive to deliver exceptional results for our clients.About the Role:The successful candidate will handle inwards claims in accordance with individual authority.Provide support to...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    About the PositionWe are looking for a highly skilled Insurance Claims Examiner to join our team at Lawes Insurance Recruitment.Job Description: The Insurance Claims Examiner will be responsible for investigating each claim with tact and a calm manner, establishing the facts, policy details, and working towards a resolution.Key Responsibilities:Work with...


  • London, Greater London, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking a highly experienced Casualty Claims Director to lead our Care and Bioscience/Clinical Trials claims teams in London and Milton Keynes. As a senior member of the claims department, you will be responsible for delivering high-quality advice to the business, implementing operational plans, and driving business performance through...