Insurance Claims Operations Specialist

3 weeks ago


London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

Job Title: Insurance Claims Operations Specialist

About Us:

Nashrock Insurance Recruitment is a leading underwriting organisation with a long-standing history and an outstanding reputation in the London Market.

Role Overview:

This role provides comprehensive support to the Claims team in overseeing and managing relationships with Third Parties and appointed experts. The successful candidate will assist with claims reporting and analysis, systems oversight, and provide support to the broader business as needed.

Key Responsibilities:

  • Support the Claims Operations function in developing and implementing best practice processes and technologies for the Claims team and wider business.
  • Analyse and present data relevant to claims performance and operations.
  • Assist with change projects involving claims operations.

Delegated Authority Oversight:

  • Oversee and manage the framework governing third-party relationships, including Delegated Claims Administrators and appointed experts.
  • Maintain and manage the Risk Matrix for expert relationships.
  • Manage contracts with experts and third parties, ensuring compliance with agreements.
  • Monitor third-party adherence to SLAs using Delegated Claims Data.
  • Oversee the due diligence process prior to contracting with experts and third parties.
  • Coordinate audits and maintain audit records, including tracking recommendations.

Required Skills and Qualifications:

  • Experience in data management, performance MI, and operational effectiveness in Delegated Authority teams.
  • Familiarity with Lloyd's of London Delegated Authority regulatory compliance and minimum standards.
  • ACII qualification (preferred) or a commitment to achieving this.
  • General understanding of underwriting and reinsurance practices.
  • Proficiency in Microsoft Office, particularly Excel and Power BI.
  • Strong relationship management, numeracy, analytical, and communication skills.
  • Ability to review and relate contracts to regulatory and company standards.

Salary: £60,000 - £80,000 per annum

Benefits:

  • Flexible working arrangements
  • Diversity, Equity, and Inclusion policy
  • Ongoing professional development opportunities


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Job Title:Claims Adjuster Level 2Company OverviewCoast Claims Insurance Services is a premier firm in the insurance adjusting industry with over four decades of experience.We've attracted top-notch talent and expanded throughout Canada, becoming a leading provider of exceptional service at a fair price.As a commissioned independent adjuster, your earning...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Job TitleWe are seeking a highly skilled Insurance Claims Examiner to join our team at Coast Claims Insurance. As an Insurance Claims Examiner, you will be responsible for conducting comprehensive investigations, analyzing insurance policies, and negotiating claim settlements.This is a challenging and rewarding role that requires strong analytical,...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    Lawes Insurance Recruitment">Job Title: Insurance Claims Specialist">We are seeking an experienced Insurance Claims Specialist to join our team at Lawes Insurance Recruitment. The successful candidate will be responsible for managing commercial insurance claims with quality customer care, ensuring proactive issue resolution and supporting company...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Career OpportunityJoin Coast Claims Insurance as a Claims Resolution Specialist and take on a challenging yet rewarding role. As a Claims Resolution Specialist, you will lead comprehensive claim investigations, assess damage, and ensure fair compensation for policyholders.This position demands exceptional analytical, communication, and problem-solving...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Job Title: Insurance Claims SpecialistNashrock Insurance Recruitment is seeking an experienced and proactive Insurance Claims Specialist to join our leading underwriting and claims management team specializing in professional indemnity insurance. This exciting opportunity offers a challenging environment, managing a diverse portfolio of professional...


  • London, Greater London, United Kingdom Salus Insurance Services Inc. Full time

    Job Title: Insurance Claims SpecialistAbout the Role:We are seeking a highly skilled and experienced Solicitor to join our team as an Insurance Claims Specialist. In this role, you will be responsible for handling and managing Professional Indemnity claims with a focus on SRA and FCA regulated professionals.This is a hybrid role located in London (City),...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Job Title: Insurance Claims SpecialistCompany Overview: Nashrock Insurance Recruitment is a leading provider of insurance services, dedicated to delivering exceptional claims experiences to our clients.Salary: £35,000 - £45,000 per annum, depending on experience.Job Description:Role PurposeTo deliver prompt, accurate, and efficient claims services,...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    **Job Title:** Insurance Claims Resolution Specialist**Location:** South LondonWe are seeking a skilled Insurance Claims Resolution Specialist to join our team at Lawes Insurance Recruitment. As a Commercial and/or Domestic Loss Adjuster, you will be responsible for managing property claims ranging from minor damage to major catastrophic events.The ideal...


  • London, Greater London, United Kingdom Exchange Street Claims ltd Full time

    About Us: Exchange Street Claims ltd is a specialist insurance claims management firm with a reputation for excellence. We deliver tailored solutions to meet the needs of our clients, providing expert support throughout the claims process.What to Expect: As a Loss Adjustment Specialist with us, you can expect a fast-paced and challenging environment where...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    About Nashrock Insurance RecruitmentWe are a leading underwriting and claims management company specializing in professional indemnity insurance. Our dynamic team is seeking an experienced and proactive Claims Handler to manage a diverse portfolio of professional indemnity claims.Main Responsibilities:Prepare detailed claim reports for complex...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Job SummaryWe are seeking a highly skilled Insurance Operations Specialist to join our team at Nashrock Insurance Recruitment. As a key member of our Claims function, you will be responsible for overseeing and managing relationships with Third Parties and appointed experts.Key ResponsibilitiesClaims OperationsSupport the Claims Operations function in...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Job DescriptionWe are looking for a skilled Vessel Damage Adjuster to join our team at Coast Claims Insurance Services. In this role, you will be responsible for conducting thorough investigations, assessments, and negotiations to reach fair settlements. Your expertise will help us provide exceptional service to our clients, ensuring that their insurance...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    Lawes Insurance Recruitment is seeking an experienced Property Insurance Claims Specialist to join our team in London. This is an excellent opportunity for someone looking to progress their career in claims handling.About the Role:Handle a variety of claims, from domestic to commercial property damage.Work closely with clients to understand their needs and...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Company OverviewWe are a leading insurance adjusting firm with over 50 years of experience. Our team of experts provides top-notch service and exceptional quality work.As a commissioned independent adjuster, your earning potential will be significantly higher than our competitors. This reflects your dedication, expertise, and the quality of your work.


  • London, Greater London, United Kingdom Salus Insurance Services Inc. Full time

    About Salus Insurance Services Inc.">We are a Lloyd's Insurance broker based in London (City) and we're looking for a skilled Claims Handler to assist us in handling E&O and D&O claims emanating from the US. As a key member of our team, you will be responsible for delivering a high level claims service that involves regular communication with claims managers...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Job SummaryJoin Coast Claims Insurance Services as a Claims Adjuster Level 2 and take advantage of our competitive commission structure and rewarding benefits package.This role offers a unique blend of challenge and opportunity for growth, making it an ideal choice for those seeking a dynamic and fulfilling career in insurance claims resolution.Essential...


  • London, Greater London, United Kingdom Ki Insurance Full time

    Job OverviewWe are seeking a highly skilled Senior Claims Adjuster to join our team at Ki Insurance. As a key member of our claims department, you will be responsible for managing and overseeing claims across various accounts.Key ResponsibilitiesLiaise with TPAs on Coverholder business to manage and oversee claims.Communicate effectively with brokers and...


  • London, Greater London, United Kingdom Ki Insurance Full time

    About Ki InsuranceWe're a global risk service provider, empowering our customers to face the future and thrive. Our team of change-makers collaborates to deliver innovative solutions.At Ki Insurance, we believe that uncertainty is an opportunity, not a threat. We exist to help people and businesses seize the potential of tomorrow.Role OverviewAs a Senior...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Job Title: Marine Industry Claims InvestigatorWe are seeking a driven and experienced professional with a passion for the marine industry to tackle complex claims and losses.This role involves conducting thorough investigations, assessments, and negotiations to reach fair settlements. You will be responsible for evaluating insurance claims, analyzing...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Senior Insurance Investigator Job OpportunityWe offer a comprehensive benefits package, including medical, dental, and vision care, as well as an RRSP match. Our estimated salary range for this position is $60,000 to $90,000 per year.This role requires excellent analytical, communication, and negotiation skills. As an independent insurance investigator, you...