Insurance Claims Resolution Specialist

17 hours ago


London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

**Job Title:** Insurance Claims Resolution Specialist

**Location:** South London

We are seeking a skilled Insurance Claims Resolution Specialist to join our team at Lawes Insurance Recruitment. As a Commercial and/or Domestic Loss Adjuster, you will be responsible for managing property claims ranging from minor damage to major catastrophic events.

The ideal candidate will have previous Loss Adjusting or complex high-value Claims Handling experience and extensive knowledge of the insurance market. You will be supporting our valued clients in proactively handling and settling a mixed caseload of property claims, up to the value of £100k.

The role involves frequent regional travel with occasional overnight stays. You will be expected to establish strong client relationships through management and delivery of SLA's and KPI's, as well as proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities.

You will also be liaising with colleagues within different business areas, such as Casualty, Major & Complex Loss, and Legal depending upon the nature of the claim. We are looking for a detail-oriented individual who can ensure each step of the claims process is as thorough as possible.

About the role:

  • Previous Loss Adjusting or complex high-value Claims Handling experience is essential.
  • Extensive knowledge of the insurance market.
  • Understanding of Client SLA compliance/productivity/quality requirements.
  • Good negotiation skills – for arranging appointments when required, alternative accommodation, and explaining information when there is pushback on settlement.

**Estimated Salary:** £40,000 - £60,000 per annum



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