Claims Resolution Expert

3 days ago


London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time
Job Overview

We are excited to announce an exciting opportunity for a highly motivated and experienced Claims Handler - Level 2 to join our team at Nashrock Insurance Recruitment. As a key member of our claims management team, you will play a crucial role in managing a diverse portfolio of professional indemnity claims, collaborating with underwriters, and delivering exceptional results.

Main Responsibilities:

  • Investigate and analyze complex claims, identifying potential areas of risk and developing effective strategies for resolution.
  • Develop and maintain strong relationships with insureds, brokers, insurers, and claimants, providing timely and accurate updates on claim status.
  • Collaborate with underwriters to identify potential claims risks and develop mitigation strategies.
  • Manage reserves and negotiate claim settlements within defined authority parameters, ensuring fair outcomes for all parties.
  • Stay up-to-date with industry developments and emerging trends, applying this knowledge to improve claims handling processes and procedures.

Requirements:

  • Degree-level education with 1-3 years' experience managing professional indemnity claims, preferably in the UK market.
  • ACII or equivalent CII qualification, demonstrating commitment to professional development.
  • Prior experience handling UK professional indemnity claims, with a focus on construction or legal risks being advantageous, but not essential.
  • Familiarity with ECF or similar insurance systems (preferred) or willingness to learn.
  • Excellent analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Strong communication and interpersonal skills, with the ability to build rapport with stakeholders.
  • Proficiency in MS Office applications, with a keen eye for detail.
  • Enthusiastic and adaptable approach to work, with a commitment to learning and development, embracing continuous improvement.

Salary Range:

$60,000 - $80,000 per annum, reflecting the company's investment in talent and growth opportunities, based on location and experience.



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