Store Manager

3 weeks ago


Londonderry, United Kingdom Clintons Full time

About This Role

As a Store Manager at Clintons, you will be responsible for leading a high-performing team to achieve sales targets and deliver exceptional customer service. You will take ownership of your store's business performance and ensure the delivery of outstanding results.

Key Responsibilities

  • Drive sales and profitability of the store
  • Set an example and deliver exceptional customer service
  • Promote high visual merchandising standards
  • Plan and manage Health & Safety
  • Manage store stock control and payroll budgets
  • Motivate and drive the team to achieve objectives
  • Work with District Manager and HR to deal with people issues
  • Recruit and develop a high-performing team
  • Manage cash handling and till procedures
  • Aware of competitor activity and take action to ensure maximum footfall and profitability
  • Develop a strategic plan with District Manager to meet objectives
  • Work with Loss Prevention team to prevent internal/external theft and system errors
  • Conduct regular 1-2-1s, reviews, and appraisals
  • Respond to customer questions and complaints
  • Perform additional duties and projects as assigned

Requirements

  • Able to travel to other stores
  • Direct reports of Assistant Manager, Team Members
  • Responsibility for Store budget
  • Availability to work weekends, early mornings, and late nights

Essential Skills

  • Strong coaching and development skills
  • Enthusiastic, driven, and motivated
  • Previous line management experience in retail and customer service
  • Excellent selling techniques and commercial acumen
  • Customer-oriented with a track record of delivering exceptional customer service
  • Ability to multitask and meet deadlines
  • Strong communication skills

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