Customer Service Representative
1 month ago
We are seeking a skilled Customer Service Agent to join our team at Northgate Vehicle Hire. As a key member of our branch team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our vehicle rental services.
Key Responsibilities- Manage customer inquiries and resolve issues in a timely and professional manner
- Source and allocate vehicles to meet customer needs
- Administer customer accounts and maintain accurate records
- Oversee daily vehicle movements in and out of branch
As a Customer Service Agent with Northgate Vehicle Hire, you will benefit from:
- A competitive salary of £26,149 per annum, plus bonus up to £1,307 per annum
- 42.5 hours of work per week
- Ongoing training and development opportunities
To be successful in this role, you will need:
- Excellent customer service skills and a calm, 'can-do' attitude
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Full UK or EU driving license
We are looking for individuals who are passionate about delivering exceptional customer service and have a strong desire to work in a dynamic and fast-paced environment. If you are a team player with excellent communication skills and a positive attitude, we would love to hear from you.
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