Customer Service Representative

1 month ago


Leeds, Leeds, United Kingdom Northgate Vehicle Hire Full time
About the Role

We are seeking a skilled Customer Service Agent to join our team at Northgate Vehicle Hire. As a key member of our branch team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our vehicle rental services.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Source and allocate vehicles to meet customer needs
  • Administer customer accounts and maintain accurate records
  • Oversee daily vehicle movements in and out of branch
What We Offer

As a Customer Service Agent with Northgate Vehicle Hire, you will benefit from:

  • A competitive salary of £26,149 per annum, plus bonus up to £1,307 per annum
  • 42.5 hours of work per week
  • Ongoing training and development opportunities
Requirements

To be successful in this role, you will need:

  • Excellent customer service skills and a calm, 'can-do' attitude
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Full UK or EU driving license
What We Look For

We are looking for individuals who are passionate about delivering exceptional customer service and have a strong desire to work in a dynamic and fast-paced environment. If you are a team player with excellent communication skills and a positive attitude, we would love to hear from you.



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