Business Systems Consultant

3 weeks ago


Leeds, Leeds, United Kingdom ICS Full time

We are seeking an experienced Business Analyst to join our team at ICS, working closely with stakeholders to design, document, and implement a system that streamlines business operations, improves workflow efficiency, and supports scalable growth.

Key Responsibilities:

  • Requirements Gathering: Collaborate with teams to identify and document the core business needs for the translations BMS, facilitating workshops and interviews with key stakeholders to understand the full scope of the translation workflows, project management, financial tracking, and reporting requirements.
  • Process Mapping: Conduct a comprehensive analysis of current business workflows, tools, and technologies used in the agency, identifying inefficiencies, bottlenecks, and opportunities for automation within a tool for project management, finance, vendor management, and client delivery.
  • Technical Evaluation and Recommendations: Collaborate with IT teams to assess current technology stack and make recommendations for tools, platforms, or integrations that best support the BMS, working with developers to ensure that the proposed BMS architecture meets scalability, security, and performance standards.

About the Role:

  • Proven experience as a Business Analyst in software development, preferably with experience developing Business Management Systems for a translation agency or similar service-based industry.
  • Proficiency in process mapping, business process re-engineering, and system design, with excellent communication skills for stakeholder management, requirement documentation, and system training.
  • Strong project management skills, with the ability to coordinate between departments and external teams, along with knowledge of GDPR and other data privacy regulations.

Benefits:

  • Competitive salary and benefits package, including pro-rata'd annual leave, birthdays off work, and a hybrid, flexible working arrangement.
  • Regular team socials and a free weekly breakfast provided to all staff.

About ICS: We are a dynamic and innovative company dedicated to delivering exceptional services to our clients. Our team is passionate about delivering high-quality solutions and we are committed to creating a positive and inclusive work environment.



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