Service Desk Agent

3 days ago

Bedford, Bedford, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bedford, United Kingdom.

Key Responsibilities:
  • Provide exceptional customer service through various communication channels, including phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer orders and manage account information with accuracy and attention to detail.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Stay up-to-date with product and service information to provide accurate support.
Requirements:
  • Previous experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems, with a willingness to learn new technologies.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
What We Offer:
  • A competitive salary with performance-based incentives.
  • A comprehensive pension scheme and healthcare benefits.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A supportive work environment with a focus on employee well-being and work-life balance.

If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for the Customer Service Advisor position at beBee Professionals.

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