Third Party Claims Specialist
2 weeks ago
As an Intervention Capture Advisor at Hastings Direct, you will be part of a team that is committed to delivering good outcomes for every customer. Our company prioritizes the 4Cs: getting it right for our colleagues, customers, company, and community.
Key responsibilities of this role include servicing inbound and outbound phone calls from Third Party customers and providing a professional service. You will also be responsible for identifying the right commercial approach to the services we offer Third Party customers to reduce the hire and repair spend across the Claims teams.
This role requires excellent communication and interpersonal skills, as well as strong customer service skills. You should be able to demonstrate resilience and objection handling skills, and have the ability to present complex information in a clear and concise manner.
A competitive salary of £25,200 is on offer, along with a range of benefits including flexible working, a bonus scheme, physical wellbeing support, and financial wellbeing resources.
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Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Title: Third Party Property Damage Claims Risk Management SpecialistAbout Us:Hastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. We have made huge investments in our data and tech capabilities, enabling us to deliver innovative solutions to our customers.Job Overview:We are seeking...
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Third Party Claims Resolution Expert
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the PositionWe are seeking a highly organized and detail-oriented Third Party Claims Resolution Expert to join our team at Hastings Direct in Leicester. This role involves conducting vehicle inspections and assessments, providing clear reports, and collaborating with customers and stakeholders to resolve claims.Main ResponsibilitiesConduct thorough...
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Third Party Property Damage Claims Professional
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeCompany OverviewHastings Direct is a digital insurance provider with ambitious plans to become the UK market leader. We have made significant investments in data and tech capabilities, as well as nurturing our 4Cs culture. This approach has driven our growth, and we are proud of the journey we are on as a company.Salary and BenefitsThe salary for this role...
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Third Party Liability Handler
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleAs a Third Party Liability Handler, you will be responsible for handling claims related to non-fault vehicle accidents. Your primary objective will be to provide exceptional customer service while managing the claims process efficiently.This is a full-time position, working Monday to Friday, 09:00 to 17:30. The salary for this role is £24,300...
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Third Party Claims Coordinator
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeKey ResponsibilitiesThe Claims Administrator will be responsible for:Providing support to customers and other parties involved in non-fault accidentsWorking closely with the Intervention Team to resolve claims efficientlyCollaborating with stakeholders to ensure effective communication and resolutionThe estimated salary for this position is around £24,300...
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Claims Resolution Specialist
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Summary: We are seeking a highly skilled Claims Resolution Specialist to join our team at Hastings Direct. As a Claims Resolution Specialist, you will be responsible for providing support to our customers who have been involved in accidents and are not at fault. Your primary objective will be to make contact with the third party and discuss their options...
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Insurance Claims Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionWe are seeking an experienced Insurance Claims Specialist to join our Intervention Team in Leicester. This role is a fantastic opportunity to work with Hastings customers and other parties involved in third-party vehicle accidents.The successful candidate will provide critical support to those affected by such incidents, ensuring their needs...
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Third Party Incident Handler
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob SummaryThis Third Party Incident Handler role at Hastings Direct supports customers and other parties involved in non-fault accidents. The successful candidate will provide vehicle repair and car hire solutions, ensuring a seamless customer experience.The ideal candidate will have excellent problem-solving skills, be able to work effectively under...
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Claims Specialist
1 week ago
Leicester, Leicester, United Kingdom Hastings Direct Careers Full timeRole OverviewHastings Direct Careers seeks a highly skilled Claims Specialist to join its Motor Insurance Team. In this role, you will provide exceptional customer service and support to policyholders involved in third-party claims.Salary Information: The estimated salary for this position is £24,300 per annum, based on the company's standard pay scale.Key...
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Claims Resolution Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe're on a mission to become the Best and Biggest in the UK market, and we need talented colleagues like you to help us get there.Hastings Direct is a digital insurance provider that's made huge investments in data and tech capabilities. We've also nurtured our 4Cs culture, which focuses on getting it right for our colleagues, customers, company, and...
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Claims Handler
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Summary:We are seeking a skilled Claims Handler to join our team at Hastings Direct. As a Credit Hire Specialist, you will be responsible for managing credit hire and repair claims with a value of up to £10k.About the Role:Manage a workload of hire/repair claims from notification through to settlementMaking correct and timely liability and indemnity...
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Claims Negotiator
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe are a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We provide insurance for over three million customers, but we know there's even bigger opportunity out there.The role of an Intervention Capture Advisor is crucial in our efforts to deliver good outcomes for every customer. As an Intervention Capture...
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Automotive Claims Resolution Specialist
1 week ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob OverviewHastings Direct seeks a skilled Automotive Claims Resolution Specialist to join their team. This role is responsible for providing support to customers and other affected parties in the event of a non-fault accident.Key ResponsibilitiesThis specialist will work closely with customers, insurance providers, and other stakeholders to resolve claims...
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Vehicle Inspection Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob OverviewHastings Direct is seeking a skilled Vehicle Inspection Specialist to join our team in Leicester. As a Vehicle Inspection Specialist, you will play a crucial role in resolving third-party claims efficiently and effectively.About the RoleThis is a full-time position, working Monday to Friday, 09:00 to 17:30, with no weekends required. You will...
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Claims Auditing Professional
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleAs a Claims Auditor at Hastings Direct, you will be responsible for ensuring the integrity of our claims processes. This role requires strong analytical skills, attention to detail, and excellent problem-solving abilities.Key ResponsibilitiesDevelop a thorough understanding of internal claims processes and identify areas for improvement.Conduct...
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Insurance Claims Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionClaims Intervention Specialist RoleWe are seeking an experienced Claims Intervention Specialist to join our Hastings Direct team. This role involves working closely with our customers and internal stakeholders to resolve claims in a timely and professional manner.Key Responsibilities:Investigate and assess claims to determine liability and...
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Digital Claims Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeWe're looking for an experienced Technical Claims Specialist to lead our technical claims team at Hastings Direct. In this role, you'll oversee technical claims, ensuring timely and efficient resolution. Our team operates in a hybrid model, offering flexibility between working from home and our offices in Leicester or Bexhill.Hastings Direct is a pioneering...
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Warranty Claims Specialist
3 days ago
Leicester, Leicester, United Kingdom Select Appointments Full timeWarranty Claims SpecialistAre you ready to take charge of warranty claims with precision and efficiency?Select Appointments, a leading dealership in the Sales and Customer Support of Construction, Industrial, and Recycling & Waste Machinery products, is seeking a skilled Warranty Claims Specialist to join their team at the Leicester Depot.About the...
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Property Claims Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob DescriptionHastings Direct is seeking a highly skilled Property Claims Specialist to join our team in Leicester or Bexhill.About the RoleThis is an exciting opportunity for a motivated individual to handle property claims or home claims, working with a hybrid work arrangement that balances office and remote work.Key ResponsibilitiesHandling property...
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Insurance Claims Specialist
1 week ago
Leicester, Leicester, United Kingdom Course Full timeAs a highly skilled Insurance Claims Specialist at Course, you will play a crucial role in managing home claims within the handling authority limit to achieve optimum outcomes. Your key responsibilities will include desktop settlements, supplier liaison with customer availability, and ensuring claims are adequately reserved, loss coded, and managed...