Third Party Claims Specialist

2 weeks ago


Leicester, Leicester, United Kingdom Hastings Direct Full time

As an Intervention Capture Advisor at Hastings Direct, you will be part of a team that is committed to delivering good outcomes for every customer. Our company prioritizes the 4Cs: getting it right for our colleagues, customers, company, and community.

Key responsibilities of this role include servicing inbound and outbound phone calls from Third Party customers and providing a professional service. You will also be responsible for identifying the right commercial approach to the services we offer Third Party customers to reduce the hire and repair spend across the Claims teams.

This role requires excellent communication and interpersonal skills, as well as strong customer service skills. You should be able to demonstrate resilience and objection handling skills, and have the ability to present complex information in a clear and concise manner.

A competitive salary of £25,200 is on offer, along with a range of benefits including flexible working, a bonus scheme, physical wellbeing support, and financial wellbeing resources.



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