Leasehold Property Management Advisor

6 days ago


London, Greater London, United Kingdom Rendall & Rittner Full time

Exciting Opportunity in Property Management

Rendall & Rittner, a leading residential leasehold property management company, is seeking a skilled Customer Experience Specialist to join their team.

Key Responsibilities:

  • Provide exceptional customer service, addressing and resolving customer inquiries and issues promptly.
  • Maintain clear, professional, and empathetic communication with customers, ensuring a positive customer experience with every interaction.
  • Collaborate effectively with team members, sharing insights and supporting peers to ensure consistent service delivery.
  • Stay updated on Rendall & Rittner's products, services, and systems, seeking feedback and implementing suggestions to enhance customer service.
  • Participate in training sessions to develop new skills and knowledge, open to learning about customer needs, preferences, and frustrations.

Requirements:

  • Strong verbal and written communication skills, articulating solutions clearly and professionally.
  • Ability to work well in a team environment, showing willingness to collaborate and share knowledge with colleagues.
  • Commitment to providing exceptional service that enhances customer satisfaction, motivated by the opportunity to make a positive difference in people's lives.

About Rendall & Rittner:

Rendall & Rittner is an award-winning company known for delivering first-class property management services. We offer a competitive salary, discretionary bonuses, and a range of benefits, including private medical insurance, life assurance, and enhanced maternity and paternity leave.

How to Apply:

Interested candidates should submit their application, highlighting their relevant skills and experience. We look forward to hearing from you.



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