ILS Import Operations Specialist

4 weeks ago


Stanmore, Greater London, United Kingdom Parkside Full time
Key Responsibilities:

As a key member of the Parkside team, you will be responsible for handling logistics compliant to MHRA and GDP guidelines. This will involve managing and controlling temperature-controlled consignments, adhering to Customs Compliance procedures and documentation, and booking in shipments to the London Branch LSH.

Key Activities:

• Create Customs Entry iterations using the GSC online tool.
• Create delivery notes for Import Operations-controlled accounts.
• Ensure the Job File is fully and accurately completed reflecting all commercially relevant information and services provided.
• Liaise directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise.
• Liaise directly with branches on shipment planning and coordination.
• Liaise directly with Transport & Warehouse teams on shipment planning and coordination.
• Maintain mandatory milestones and remarks.
• Manage allocated customers against agreed SOP.
• Manage iteration exceptions directly with the GSC.
• Manage the timely movement of shipment documentation to London Customer Services.
• Update GCCS with all required inputs including root cause and solution when assigned.
• Support the measurement of Key Performance Indicators.

Requirements:

• Experience of HMRC procedures essential.
• Experience in / Knowledge of transport planning.
• Commercial awareness essential.
• Knowledge of Freight Forwarding industry: imports, exports and related processes desirable.
• Two or more years' experience within the Life Science Sector in Freight Forwarding Industry desirable.

Skills & Experience:

• Experience within the Freight Forwarding Industry.
• Commercial awareness.
• Clear and concise communication skills (written and spoken).
• Ability to follow processes.
• Ability to support a culture of continuous improvement.
• Inter-personal skills - Influencing, communication, relationship management, cultural awareness and ability to work across teams.
• Knowledge of Freight Forwarding industry: Exports, Imports and related processes

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