Social Media Agency Account Director

4 weeks ago


London, Greater London, United Kingdom Wearecoolr Full time

About the Role:

We are seeking an experienced Account Director to join our Client Services team at Wearecoolr. The successful candidate will be responsible for leading a team of Account Managers and social executives to deliver world-class social media campaigns.

Key Responsibilities:

  • Leading a team of Account Managers and social executives to deliver world-class social media campaigns.
  • Mentoring, leading, and supporting the team in developing their career journeys.
  • Supporting the growth team with pitching new client programmes, including writing and delivering presentations to clients, delivering existing social campaigns, and upselling to existing clients.
  • Acting as a key liaison between the client and the internal teams, including Production, influencer, creative, and strategy teams.
  • Helping build and direct the client's communication campaigns to ensure their objectives are met and expectations are exceeded.
  • Managing the day-to-day and project management of campaigns to ensure high-quality content and timely delivery.

Requirements:

  • Detail-oriented: Delivering on time and budget without compromising quality or creativity.
  • Solutions-focused: Bringing creative thinking to problem-solving.
  • Project delivery: Managing timelines, budgets, documentation, and briefs with high attention to detail.
  • Client reporting: Strong at reporting campaigns and comfortable presenting.
  • Budget management: Collaborating with the Account Director on day-to-day budgets.
  • Relationship building: Building trust with clients and motivating the internal team.
  • Supplier management: Negotiating with suppliers to deliver the best work.
  • Multi-client management: Handling multiple clients and prioritizing time and resources.
  • Knowledgeable about popular culture and social media updates.
  • Effective communication: Strong written and verbal skills, able to communicate at all levels.
  • Strong organisational, administrative, and time management skills.
  • Computer literacy: Proficient in Microsoft Office, including Excel, Word, and PowerPoint.

About Wearecoolr:

Wearecoolr is an independent social media agency and team of creatives, social experts, content publishers, and change makers. We're completely wired into popular culture, and our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo, and Samsung, our aim is to be the biggest social agency in the world.

What We Offer:

  • A benchmarked salary reflective of your experience and in line with our salary bandings.
  • Flexible Hybrid working: 3 days in the office and 2 from home, with no mandatory days.
  • 25 days annual leave.
  • Birthday Day off: an extra day to celebrate your big day.
  • Wellbeing Day off: another extra day with a £50 voucher to spend on anything you want to support your wellbeing.
  • Free breakfast, snacks, and drinks in the office.
  • Private Healthcare cover, Cycle to work scheme, Tech scheme, and more.
  • Coolr weekly socials: we get together every week to connect as a team, and we also have a Book Club, Social Club, and more to come.

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