Business Systems Analyst

4 weeks ago

West Midlands Combined Authority, United Kingdom Gleeson Recruitment Group Full time

Gleeson Recruitment Group is seeking an experienced Business Systems Analyst to bridge the gap between IT and business operations. The ideal candidate will have a strong background in delivering technology change and experience in WMS and/or Field Service Engineering.

Key Responsibilities
  1. Primary expert in both process and technology for one or more functional areas.
  2. Build excellent relationships internally and with customers and suppliers.
  3. Deliver business change of varying sizes, from scoping and analysis of requirements and specification through to testing and implementation.
  4. Creation of project deliverables related to system development e.g. BRD, functional specifications, data mapping, test plans.
  5. Execute relevant system configuration activities and create/maintain related documentation.
  6. Ensure quality handover of change to the Service Desk and transition to BAU.
  7. Support the Service Desk as an expert resource to help understand and resolve complex incidents and problems related to area of expertise or related to delivered change.
  8. Develop sound understanding of business process, software, data and configuration in order to maximise effectiveness in the role.
  9. Support organisation security, training and communication efforts. Provide roll-out support and training where necessary.
Requirements
  1. Bachelors degree in an IT discipline or equivalent experience required.
  2. 3+ year's experience in Business Systems analysis.
  3. Proven track record in delivering successful technology change projects.
  4. Some technical experience, e.g. SQL, XML, JSON, Python, Unix.
  5. Desirable functional disciplines (ideally one of): WMS; Field Service Management; Order Management.
  6. Excellent communication and interpersonal skills.
  7. Strong analytical and problem-solving skills.
  8. Experience with business process modeling and documentation.
  9. Experience with Warehouse Management Systems (WMS) or Field Service Management solutions is desirable but not essential.
  10. Knowledge of ERP systems and integrations.

At Gleeson Recruitment Group, we value diversity and welcome applicants from all backgrounds. We are committed to providing equal opportunities for all.

By applying, you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website.

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