Customer Service Professional

3 weeks ago


Witham, Essex, United Kingdom Pursuit Recruitment Ltd Full time

About the Role:

We are seeking a skilled Customer Service Executive with international trade experience to join our team in Witham. As a key member of our sales department, you will be responsible for managing a portfolio of orders and serving as the primary customer contact.

Key Responsibilities:

  • Responding promptly to customer queries via email and phone
  • Managing a portfolio of orders, including coordination with suppliers and logistics teams
  • Providing support to the Sales Manager as required, including data analysis and market research

Requirements:

  • Minimum 3 years' customer service experience, preferably in the Manufacturing industry
  • Excellent communication and interpersonal skills, with the ability to deal calmly and effectively with customers
  • Strong IT skills, including proficiency in MS Office and CRM software

Benefits:

  • A competitive salary range of £28k-£32k per annum
  • Pension contribution and performance bonus scheme
  • Free parking and a supportive work environment


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