Customer Service Team Lead

24 hours ago


Witham, Essex, United Kingdom Pursuit Resources Group Full time

Pursuit Resources Group is seeking an experienced Customer Service Team Lead to join their team in Witham, England.

The estimated salary for this role is £30,000 - £40,000 per year, depending on experience.

The successful candidate will have a minimum of 3 years' experience within an office-based customer service role and must be able to provide exceptional service at all times.

  1. Responding promptly and assisting with customer queries via email and phone.
  2. Managing a portfolio of orders, serving as the primary customer contact.
  3. Providing support to the Sales Manager as required.

Key responsibilities include:

  • Providing excellent customer service via phone and email
  • Managing orders from start to finish
  • Supporting the Sales Manager with administrative tasks

We are looking for someone who is highly organized, has strong IT skills and can work effectively in a team environment.



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