Technical Support Specialist

23 hours ago


West Midlands Combined Authority, United Kingdom Bell Cornwall Recruitment Full time
2nd Line IT Technician
Bell Cornwall Recruitment are seeking an experienced Technical Support Specialist to join their MSP IT support function based in the UK. This role involves efficiently resolving escalated queries and issues from 1st line support, developing relationships with service users, and meeting SLA targets. Key responsibilities include deployment and installation visits, occasional weekend work, and maintaining a clean driving license for travel.
Minimum Requirements:
  • A recognised industry qualification such as Comptia A+, N+, or Microsoft MCP.
  • At least 2 years of experience working within a managed service provider.
  • A full and clean driving license for client site visits.
  • Ability to build rapport and relationships with clients.

This is a fantastic opportunity for an IT professional looking for a new challenge within a growing organisation.



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