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Handbag Authenticator and Valuation Specialist
2 months ago
Fellows Auctioneers is seeking a highly skilled and experienced Handbag Authenticator and Valuation Specialist to join our team in the Jewellery Quarter, Birmingham. As a key member of our team, you will be responsible for authenticating and valuing luxury handbags and accessories, providing exceptional customer service, and supervising and supporting our Handbag and Accessories Assistant.
Key Responsibilities- Authentication and Valuation: Provide expert authentication and valuation for luxury handbags and accessories, both in person and online.
- Customer Service: Assist potential buyers via telephone, email, and in-person, providing detailed condition reports and additional media as needed.
- Team Management: Supervise and support the Handbag and Accessories Assistant, ensuring smooth departmental operations.
- Legal Compliance: Ensure the department complies with all legal requirements.
- Strong Understanding: Strong understanding of designer brands and current market trends.
- Exceptional Customer Service: Exceptional customer service skills, comfortable interacting with individuals at all levels.
- Commercial Awareness: Keen awareness of the fashion industry and market trends.
Fellows Auctioneers is a family-run firm of auctioneers and valuers based in Birmingham's Jewellery Quarter and Mayfair in London. We are one of the UK's most established auction houses, with a focus on luxury watches, designer brands, and unique pieces of jewellery. We take pride in our friendly manner and excellent customer service.
Benefits- Discretionary Team Rewards: Discretionary adhoc team rewards.
- Compensation for Overtime: Compensation for overtime and working events.
- Additional Annual Leave: Additional days of annual leave awarded for length of employment.
- Collaborative Work Environment: A collaborative, inspiring, work environment.
- Accessible Learning Resources: Accessible learning resources.
- Continued Professional Development: Continued professional development at all levels, including auction clerking training.
- Technologically Forward Environment: Working in a technologically forward environment with access to the latest auction management systems and hardware.
- Employee Wellbeing Support: Free 24/7 access to employee wellbeing support.
- Employee Discount Platform: Access to an employee discount platform.
- Purchasing Incentives: Purchasing incentives.
- Electric Car Scheme: Electric car scheme with free ports (Birmingham).
- Paid Parking Permit: Paid for Parking Permit upon completion of probation.
- Paid Travel: Paid for travel between our Birmingham and London offices, or any external event.
- Companywide Christmas Closure: Companywide, full Christmas closure (from entitlement).
