Operations Team Lead

3 weeks ago


Harrogate, North Yorkshire, United Kingdom The Nelson Inn Full time
Join Our Team as a Restaurant Service Manager

We are looking for an experienced and skilled restaurant service manager to join our team at The Nelson Inn. As a key member of our management team, you will be responsible for leading our front-of-house operations and ensuring that every customer has a fantastic dining experience.

In this role, you will have the opportunity to work with a talented team of chefs, waiters, and other hospitality professionals to deliver exceptional service to our customers. You will also play a key role in developing and implementing new ideas to improve our service standards and drive business growth.

We offer a competitive salary of up to £30,000 plus tronc (tips paid into your bank), paid overtime, and great cash tips*. You will also enjoy free meals on shift, choose from our menu, and receive 30% discount for you, your friends, and family across B&P and our group including Wagamama.

In addition, we provide a range of benefits to support your wellbeing, including a confidential legal and information helpline, bespoke wellbeing support, access to health checks and virtual GP appointments, and cycle to work scheme.

Our ideal candidate will have previous experience in a similar role, excellent leadership skills, and a passion for delivering exceptional customer service. If you are motivated, enthusiastic, and willing to learn, we would love to hear from you.

  • Basic up to £30,000?plus tronc (thats your card tips that are paid into your bank)
  • Paid overtime
  • Great cash tips*

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