Senior Spa Treatment Specialist

7 days ago


Tring, Hertfordshire, United Kingdom Thistle City Barbican Full time
Senior Spa Therapist

We are looking for a skilled Senior Spa Therapist to join our team, providing exceptional service and delivering the highest standard of therapeutic, holistic, and wellbeing treatments.

About the Role:

  • As a Senior Spa Therapist, you will be responsible for carrying out spa treatments to required standards, adhering to specific treatment times.
  • You will follow protocols and training programmes to ensure excellent service delivery.
  • Maintain thorough knowledge of facilities and rules, advising guests accordingly.
  • Ensure working areas are clean and equipment is operational, reporting defects as necessary.
  • Adhere to regulations by using safe work practices.
  • Attend courses to offer all treatments suitable for senior therapists.
  • Liaise with manager and receptionists on scheduling, changes, and additions to meet guest needs.
  • Stay updated on product ranges and new treatments.
  • Provide professional advice to guests through talks, demonstrations, tours, and events.
  • Deliver ultimate client care, creating an unforgettable experience.
  • Maximise revenue opportunities, seeking assistance if needed.
  • Recommend homecare for guests to continue results at home.
  • Provide mentorship to junior therapists, sharing knowledge and experience.
  • Offer skin consultation appointments and home care prescriptions to premium guests.

What We Offer:

  • Weekend working on a rota basis.
  • Health, wellness, and wellbeing incentives.
  • Champneys experiences, such as overnight stays or spa day experiences.
  • App technology for essential forms.
  • In-house social media connecting our Champneys Family.
  • Motivating colleague events.
  • Discounted stays at hotels or resorts.
  • Complimentary spa day on probation completion.
  • 50% discount on products.
  • Great discounts on partner products Elemis and Clarins.
  • Discounted membership to health clubs.

Requirements:

Passion for wellbeing and desire to exceed expectations.

Estimated salary: £32,000 - £39,000 per annum, depending on location and experience.



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