Chief Digital Information Officer

2 days ago

Manchester, United Kingdom Page Executive Full time
About Our Client

Arts Council England is the national development agency for creativity and culture, championing innovation and excellence across the country.

We develop talent in every corner of the nation, supporting artists, practitioners, and cultural organisations to work in partnership and be world-leading.

Our Strategy for, Let's Create, invites everyone in England to come together and create new opportunities for creativity and enjoyment.

We invest over £467 million of public money from Government and an estimated £250 million from The National Lottery each year to support the sector and deliver our strategic vision.

Job DescriptionOverview
  • Develop and deliver our digital and IT strategies, enabling us to provide services to our customers and staff which are simple, efficient, secure, and centred around user needs.
  • Provide inspirational leadership to the team and the organisation, helping them understand the changes we need to make and the benefits of digital skills and ways of working.
  • Transform how we do our business, developing the capability to provide better digital services to the creative and cultural sector, working towards an excellent user experience, delivered at optimal cost.
  • Be a key educator, challenger, and strategic advisor to the Executive Team and wider organisation, on ACE's current and future digital and IT requirements.
Key Responsibilities
  • Provide inspiring and empowering leadership, establishing a clear direction, and goals, and promoting a performance and learning culture.
  • Actively work as a member of the organisation's Transformation Board to change how we run our services, enabling the move to a user-centred, service approach.
  • Implement digital and IT standards and processes which ensure consistency in approach and underpin a coherent architecture and security.
  • Drive the flexible, cost-effective transformation of the Arts Council's IT estate using appropriate development techniques, open-source solutions, and standards to create secure services.
  • Ensure that the organisation has a well-developed Cyber Security Strategy which adequately responds to the cyber threats the organisation faces.
  • Lead on the shaping, defining, and delivery of digital change projects.
  • Deliver high-quality, stable, and resilient live IT services.
  • Contribute actively to the leadership of the Corporate Services Directorate, championing the organisation's commitment to diversity and role modelling our values: we're ambitious, we care, we learn.
  • Actively work as a member of the organisation's Senior Leadership Team (our top 20 leaders) contributing to strategic discussions and acting as a key point of consultation for digital/IT aspects of change programmes, policies, and processes.
Key Relationships

Executive Board, Business Transformation Director, Chief Data Officer, Director of Governance, and other Directors across the organisation. Externally, you will manage the relationship with the Department of Culture, Media, and Sport (DCMS) and other Lottery distributors on IT/digital matters and represent the organisation on governmental IT/digital forums as required.

The Successful Applicant
  • Experience introducing internal and public-facing digital services and the associated digital operating models.
  • Acting as a champion for our Transformation Programme and using new ways of working and technology to enable and accelerate organisational change.
  • A demonstrable commitment to equality, diversity, and inclusion, and role modelling of inclusive behaviours.
  • A proven track record in leading and delivering complex, large-scale projects, and managing a range of internal and external stakeholders.
  • A track record of developing and leading the implementation of strategy and operational plans across a medium or large organisation with dispersed management.
  • A thorough understanding of strategic developments in the digital/IT/technology sectors. Your knowledge of emerging technologies, web-based development, experience with business-critical applications, and delivery of IT/IS services in a multi-site organisation will be critical.
Personal Qualities
  • Passionate about user experience and digital delivery.
  • A strategic thinker who can take the broader view, participate in setting long-term strategy, and drive this forward in the Arts Council.
  • Able to think laterally, push the boundaries of what is possible, connect the dots, spot opportunities, recommend solutions, and influence communities.
What's on Offer

Competitive base salary to be discussed on a one-to-one basis.

Benefits:

  • Pension scheme and life assurance: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale.
  • All staff members are automatically provided with life assurance cover.
  • Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days) and we offer a scheme to buy and sell annual leave. We offer generous sick pay, paid maternity, paternity, and adoptive parental leave, and up to five days a year for personal and religious reasons.
  • Flexible and hybrid working: Where possible, we accommodate working from home, compressed or part-time hours, job shares, and other arrangements to help you balance work and home life. We encourage individuals and teams to work flexibly and smartly, providing portable devices and technology so they can work and stay in touch while at home, travelling, or otherwise out of the office. We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels.
  • Relocation support.
  • Travel loans: Interest-free loans for travel season tickets. Bicycle, car, and motorbike loans for those who regularly use them for commuting.
  • Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out, and more.
  • Wellbeing support: Employee Assistance Programme: A confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial, and line management issues, plus up to six counselling sessions per year.

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