Help Desk Expert

4 days ago


Doncaster, Doncaster, United Kingdom Ninehundred Communications Full time
About the Opportunity:
We are excited to announce an opportunity for a Help Desk Expert to join our team at Ninehundred Communications. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring accurate order checking and CRM updates, and conducting daily delivery and collection checks. This is an exciting opportunity for someone who is passionate about delivering top-notch customer service and has a proven track record of success in a similar role.

Key Responsibilities:
- Provide exceptional customer service over the phone and via correspondence
- Ensure accurate order checking and CRM updates
- Conduct daily delivery and collection checks

Requirements:
- Effective communication skills
- Confident IT user with Microsoft Teams and Excel knowledge

What We Offer:
- Competitive salary: £29,000 - £31,000 per annum (dependent on experience)
- Permanent role, Monday to Friday, 8:30am - 5pm
- 24 days' holiday + stats rising to 29 days (pro rata)
- Free parking, pension, and life insurance


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