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Area Contract Manager

2 months ago

City of London, United Kingdom CBW Staffing Solutions Ltd Full time

Job Title: Area Contract Manager - Commercial Maintenance

Job Summary:

CBW Staffing Solutions Ltd is seeking an experienced Area Contract Manager to join our team. As a key member of our commercial maintenance team, you will be responsible for managing a portfolio of contracts for commercial properties in and around Central London.

Key Responsibilities:

  • Ensure client satisfaction levels are consistently high, leading to the development of the contract to increase the portfolio/contract responsibilities.
  • Ensure contractual levels are obtained and superseded, and maintain an in-depth knowledge of the contract, demonstrated on internal monthly contractual review meetings with senior management.
  • Ensure contractually agreed KPIs/SLAs are met.
  • Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
  • Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
  • Provide leadership and management to the site team as necessary.

Requirements:

  • Recognised apprenticeship and fully electrically or mechanically qualified to recognised level (e.g. C&G, HNC/HND).
  • Proven experience and involvement in managing multi-site businesses.
  • Strong financial understanding of P&L and budgets.
  • A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
  • Committed to providing clients with a high-quality and professional environment.
  • Strong people management skills.
  • Excellent written and verbal communication skills.

Language: English (en-US)