Accommodation and Housing Specialist

1 month ago


Blackpool, Blackpool, United Kingdom Serco Full time
Job Summary: We are seeking a highly skilled and experienced Accommodation and Housing Specialist to join our team in Blackpool. As an Accommodation and Housing Specialist, you will be responsible for ensuring the highest standards of accommodation and support services for asylum seekers in the North West of England.

Key Responsibilities:
  • Ensure compliance with the AASC Contract, company policies, processes, and procedures.
  • Complete monthly inspections of all properties within your allocated portfolio.
  • Manage on-boarding and withdrawal of properties in accordance with company procedures.
  • Respond to customer complaints and provide excellent customer service.

About the Role:
This is an exciting opportunity to work with a leading provider of public services and make a real difference in the lives of vulnerable individuals. As an Accommodation and Housing Specialist, you will be part of a dynamic team that is dedicated to excellence and customer satisfaction. You will work closely with our team to deliver exceptional customer service, manage on-boarding and withdrawal of properties, and respond to customer complaints.

Requirements:
Skills and Qualifications:
  • Relevant experience in housing or social care.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Valid UK driving license.

What We Offer:
A competitive salary of £30,000 - £35,000 per annum, depending on experience.
A comprehensive benefits package, including pension scheme, employee assistance programme, and life insurance.
Ongoing training and development opportunities to help you grow and succeed in your career.
A safe and supportive work environment that values diversity and inclusion.

About Serco:
Serco is a leading provider of public services around the world. We have a proud history of delivering vital services to governments and organizations, and we are committed to making a positive impact on people's lives.

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