Facilities Management Coordinator

2 days ago


Peterborough, Peterborough, United Kingdom Multiplex Full time

At Multiplex, we are changing skylines across the globe. As a pioneering construction business, we design and build complex, iconic and sustainable structures that add to the economic, cultural and community life in the areas we operate.

This role will be based at Peterborough City Hospital. You will be based in the office Mon-Fri 8:00 – 17:00 with no remote option.

The Service Hub Dispatcher will be responsible for:

  • Implementing and carrying out Hard FM Services Reactive Event monitoring against Service Desk KPIs at the required Monitoring intervals.
  • Interacting with and supporting other members of the contract team as required.
  • Supporting the Management and Technical team to ensure that Services are delivered in accordance with contract KPI's including contractual response times.
  • Arranging appropriate assistance where Multiplex Engineers request help to Rectify an Event.

You will require:

  • Proficient in Microsoft Office (Word, Excel, etc.)
  • Excellent telephone manner.
  • Discretionary annual bonus, 8% company contribution pension, Single private medical cover, employee assistance programme, virtual GP service.
  • 25 days annual leave, options to buy additional leave, 1 day voluntary leave, leave with tenure.
  • Several flexible/voluntary benefits from dental plans, season ticket loans, discounted gym memberships to a cycle to work scheme.


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