Operations Director

2 weeks ago

Newtownabbey, United Kingdom Reed Full time
Operations Director Job Description

We are seeking an experienced Operations Director to join our team in Belfast. As a key member of our organization, you will be responsible for leading and motivating operational and sales teams to deliver exceptional performance.

Main Responsibilities:

  • Develop and implement strategies to maximize efficiencies and operations in line with Key Performance and budget expectations.
  • Lead the ongoing development of the business, through developing recruitment and attraction strategies in line with business needs.
  • Identify and develop strategic partnerships to support delivery of client projects/requirements.
  • Create and present client presentations/bids/RFI's and proposals.
  • Prepare and implement plans for new projects in line with company objectives.
  • Develop and implement policies and procedures to ensure the business meets its objectives.
  • Act as a senior point of contact for clients and play an integral role in the retention and development of existing and new business.
  • Ensure compliance & contractual requirements are met (both internal and external), identify and highlight any gaps/risks and put appropriate measures in place to eliminate the same.
  • Develop and control operational budgets to promote profitability and ensure the company has the resources required to meet its objectives within agreed financial parameters.
  • Conduct market research relating to new client acquisition, geographic growth and competitor analysis.

Requirements:

  • 5-7 years' experience at management level within manpower or a contracting environment in an M&E or construction company.
  • Excellent people management skills, with the driving accountability and delivering results through people managing and performance.
  • Previous recruitment experience.
  • Demonstrable experience of customer relationship management.
  • Good financial and business acumen with experience of managing budgets.
  • Strong commercial negotiation skills to include contract negotiations.
  • Experience of implementing compliance that aligns with industry regulations and standards.
  • Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels.
  • Results orientated and target driven with the ability to problem solve.
  • Excellent organisational and administrative skills.
  • Ability to prioritise a busy workload while working under pressure.
  • Ability to work on your own initiative as well as part of a team.

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