Technical Solutions Consultant

3 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom Dahua UK & Ireland Full time

Job Overview:

We are seeking a highly motivated Technical Support Engineer (Intern) to join our team at Dahua UK & Ireland. This is an exciting opportunity to work with a world-leading video surveillance solution provider and contribute to our growth and success.

Key Responsibilities:

  • Provide technical support and guidance to clients, including remote support and on-site visits.
  • Collaborate with our R&D team to develop and implement new products and features.
  • Test and troubleshoot video surveillance equipment, identifying areas for improvement.
  • Develop and maintain relationships with clients, providing excellent customer service.
  • Contribute to the development of training programs and documentation.

Requirements:

  • A minimum of a bachelor's degree in Engineering or a relevant field.
  • Proven experience in a technical support role, preferably in the security industry.
  • Strong knowledge of CCTV, alarm, access control, and VMS systems.
  • Proficiency in Chinese Mandarin and English.
  • A full, clean UK driving license.

Estimated Salary: £38,000 - £48,000 per annum, depending on experience.



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