Operational Excellence Manager

2 days ago


Rochdale, Rochdale, United Kingdom Amazon Full time

Job Overview

At Amazon, we are committed to delivering exceptional customer experiences. As an Operational Excellence Manager in our Amazon Logistics team, you will play a key role in leading a high-performing team that drives productivity, quality, and safety across our operations.

Key Responsibilities

  • Develop and implement strategies to enhance operational efficiency, quality, and safety standards.
  • Analyze data to identify areas for improvement and develop action plans to drive results.
  • Collaborate with cross-functional teams to standardize shift practices and optimize processes.
  • Lead projects to streamline processes, increase productivity, and improve customer satisfaction.

A Day in the Life

You will work on a shift pattern at one of our sites, making sure it is as productive as possible. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation.

About the Team

Amazon Logistics handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

Required Skills and Qualifications

  • A degree in a relevant field.
  • Relevant experience in people management.
  • Relevant experience of communicating with a wide range of stakeholders, including peers and leadership.
  • Relevant experience in using data or anecdotal evidence to influence business decisions.

Benefits

We offer a competitive salary range of $90,000 - $110,000 per year, depending on experience.

Location

This role is based in the UK and requires flexibility to work varied shifts, including weekends and public holidays.


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